Terms & Conditions

Terms & Conditions

Payment
We accept Credit Card, Debit Card payments and cheques.

Cards we accept, (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / Solo / Switch).

The goods will not be delivered until the customer's funds that have been paid to Bowden and Knights Livestock Livestock Services Limited have cleared in full.

Order Notes
Please note that all transactions will be carried out in GBP Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. We will monitor prices on a daily basis.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Bowden and Knights Livestock Services reserves the right to decline orders for bulk or high value purchases.

Delivery
Your order will be sent to you as quickly as possible. International orders will be sent to you in the timescale advised when confirming shipping costs.


Dislaimer
Some products on our site are for professional use only and are clearly marked as such. Professional use includes (but is not limited to) pest controllers, keepers of livestock (poultry, swine, cattle etc), and persons that use pesticides / rodenticides as part of their daily business. We have the right to refuse sale of these products to individuals who we deem to be non-professional / amateur users. By agreeing to these terms you agree that you are competent and/or trained to use/store the products purchased. Upon purchase responsibility passes onto the buyer.

Credit Card Security
At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organizations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorized people cannot read it.

Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Contacting us
Please contact us at the details below:

Postal Address:
Bowden and Knights Livestock Services Limited
Unit 6, Dolphin Business Park,
Shadwell Thetford
Norfolk
IP24 2RY

Phone: 01953 681830
Fax: 01953 681179
Email: sales@bowdenandknights.com
Web: www.bowdenandknights.com

 

Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. Bowden and Knights Livestock Services Limited owns the copyright in all materials on this site.

Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of Bowden and Knights Livestock Services Limited  or the property of their respective owners and is protected by United Kingdom copyright laws.

Tradmarks
All trademarks that appear on this site are the property of their respective owners.